Refund Policy

1. Digital Products

All products are digital goods delivered instantly. By purchasing, you acknowledge that you lose the right of withdrawal once delivery (download access) has begun.

2. When We Offer Refunds

We offer a full refund if: the product does not work as described and we cannot fix it within 14 days, the product was misrepresented on its page, or you were charged in error (e.g., duplicate payment).

3. When Refunds Are Not Available

We cannot offer refunds for: change of mind, purchase by mistake, inability to install on an incompatible server, or expectation of features not listed on the product page.

4. How to Request

Email us via the support page (or reply to your order email) within 14 days of purchase, describe the issue, and we will help — a fix, replacement, or refund.